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Thai Airways admits it got it wrong as Suvarnabhumi Airport public areas are swamped by a baggage flood

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Passengers are stranded in a Suvarnabhumi terminal flooded with 5,600 bags as Thai Airways CEO Chai Eamsiri admits the airline misjudged the crisis. ( Source: Khaosod )

Chaos spreads from Suvarnabhumi baggage belts to the Thai Airways flight schedule as 5,600 bags pile up. Capacity is slashed by up to 40%, 37 more flights are cancelled, while Tourism Minister Surasak challenges unwilling airline executives to resign

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Summary

Thai Airways was fighting a major operational crisis at Suvarnabhumi Airport on Tuesday as 5,600 bags piled up and dozens of flights were cancelled. Almost every flight was delayed during the worst two days, with fewer than 3% leaving on time. The flag carrier slashed capacity by up to 40% as staff shortages crippled ground operations and luggage overflowed into passenger areas. Meanwhile, military personnel were drafted in as anger mounted at Government House.

Thai Airways faced a deepening crisis Tuesday as 5,600 stranded bags overwhelmed its operation at Suvarnabhumi Airport. Luggage overflowed conveyor belts and spread across passenger areas as the airline struggled with severe staff shortages.

Read full article at Thai Examiner →