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Thai shopper orders iPhone 17 Pro Max, receives Android

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Screenshot of refund request.

BANGKOK — 12 August 2026, A Thai consumer has issued a warning after ordering an iPhone 17 Pro Max for nearly 50,000 Baht through a popular shopping app, only to receive a phone running on Android.

Key facts

Summary

The incident was shared on 12 August 2026, by a member of the “We Are Consumers” Facebook group, who posted photos of the product and described the experience as a case of receiving an item that did not match the advertised product.

According to the post, the customer believed they had ordered an Apple iPhone but discovered after turning on the device that it was running the Android operating system.

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