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SymptomAI: Towards a conversational AI agent for everyday symptom assessment

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Four smartphone screenshots display a conversational Symptom Checker research app collecting neck pain symptoms, showing a diagnosis summary, and prompting a feedback rating.

Joseph Breda, Student Researcher, and Jake Sunshine, Research Scientist, Google Research.

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Summary

The team present a first-of-its-kind research of AI for differential diagnosis and symptom checking through a national-scale study. A large proportion of clinical diagnoses can be derived from language-based interviews alone. However, existing evaluations have largely relied on curated, highly detailed and sometimes synthetic patient vignettes, which may not reflect real world experience and clinical presentation variability. To address this gap, they conduct an in-situ comparative research study of a set of experimental conversational prototype AI agents designed to explore how conversational AI might conduct end-to-end symptom interviews and differential diagnostic assessment for research benchmarking purposes. In their recent research paper, “ SymptomAI: Towards a Conversational AI Agent for Everyday Symptom Assessment ”, they share results from a randomized national scale study (n=13,917) in which consented research participants interact with one of five possible Gemini Flash 2.0 SymptomAI agents.

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