The Information · Nation Thailand
Thai Airways reports unauthorised access to passenger records
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Thai Airways International Public Company Limited issued a statement on Monday (November 9, 2026) after Amadeus IT Group S.A., the provider of its passenger service system, notified it of a cybersecurity incident.
Key facts
- The incident concerned unauthorised access to booking data held in Amadeus’ system between August 10, 2023 and September 23, 2026.
- Thailand ranks 43rd of 70 economies in IMD’s 2026 digital and AI ranking
- Initial checks indicated that approximately 60,529 passenger records may have been affected.
- Approximately 376 additional passenger records may also have been affected.
Summary
The incident concerned unauthorised access to booking data held in Amadeus’ system between August 10, 2023 and September 23, 2026.
Initial checks indicated that approximately 60,529 passenger records may have been affected.