Thai Enquirer
Thailand’s Consumer Protection Board Approves Lawsuit Against Volvo Over EX30 Battery Safety Concerns
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Thailand’s Consumer Protection Board (OCPB) has approved a civil lawsuit against Scandinavian Auto Co. and Volvo Car (Thailand) over the sale of Volvo EX30 electric vehicles, seeking court orders requiring refunds with interest and compensation for affected consumers over concerns about battery safety.
Key facts
- Volvo Cars Thailand said preliminary investigations found the two fire-damaged vehicles had been charged above a temporary 70% charging limit imposed on affected vehicles because of the overheating risk
- The company urged owners of affected vehicles to limit charging to no more than 70% until replacement battery modules could be installed and said it would begin contacting customers to arrange replacements from May 22.
- The board approved legal action on Friday, arguing that the companies had breached sales contracts with consumers
- The decision marks an escalation in a dispute that followed two fire incidents involving Volvo EX30 vehicles in Thailand
Summary
The board approved legal action on Friday, arguing that the companies had breached sales contracts with consumers. The move follows complaints from more than 40 EX30 owners, with the OCPB acting on behalf of affected consumers.
The decision marks an escalation in a dispute that followed two fire incidents involving Volvo EX30 vehicles in Thailand. The first occurred on March 25 in Bangkok’s Bang Khae district, where an EX30 caught fire while parked at a residence. Firefighters took about 45 minutes to extinguish the blaze. A second fire occurred on May 15 when an EX30 caught fire while charging at the owner’s home.