India · Bangkok Post
Online vendors object to fee hikes
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Online merchants are calling for tighter regulation of major e-commerce platforms after their repeated fee hikes.
Key facts
- Online merchants are calling for tighter regulation of major e-commerce platforms after their repeated fee hikes.
- The merchants said the lack of strict oversight results in a growing burden amid a soft economy.
- Kulthirath Pakawachkrilers, president of the Thai e-Commerce Association, told the Bangkok Post the association is collecting 200 online merchants' complaints, mostly related to frequent adjustment of sales commission fees by major e-commerce platforms.
- The group plans to submit the complaints to Pawoot Pongvitayapanu, a list MP from the People's Party, and related regulators on May 14.
- The top complaints are unlimited frequency of sales commission fee hikes, buyers returning products, and the influx of Chinese products.
Summary
The merchants said the lack of strict oversight results in a growing burden amid a soft economy.
Kulthirath Pakawachkrilers, president of the Thai e-Commerce Association, told the Bangkok Post the association is collecting 200 online merchants' complaints, mostly related to frequent adjustment of sales commission fees by major e-commerce platforms.