Business · Fortune Technology
Centralized AI initiatives launch without buy-in from the people who’d tap them
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Martin Casado, general partner at a16z, described the failure mode with some frustration: “They have some centralized project that — nobody knows how it works.
Key facts
- Salesforce launched “Headless 360” last month, making its entire platform—data, workflows, and business logic—accessible to AI agents without a browser or human UI
- Any enterprise of a thousand people or more—or that’s older than 10 years—is a mass of stuff sitting there waiting to be integrated,” he said
- Box CEO Aaron Levie has a message back: not so fast
- Martin Casado, general partner at a16z, described the failure mode with some frustration: “They have some centralized project that — nobody knows how it works
Summary
Tech layoffs tied to AI are dominating headlines. “My job these days,” Levie said Monday on a16z’s podcast, “is bring reality to the valley, and then bring the valley to reality.” It’s a line that sounds glib until you understand what he means they’re a botched claim, a miscalculated payment, or a compliance violation. That’s not a temporary lag that will resolve itself in a few quarters. Making things worse: many large companies are trying to force AI adoption from the top down, with predictably poor results. The desperation to show progress has produced some genuinely strange outcomes.