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Anthropic on Thursday published the results of a company investigation that found three distinct changes in March and April made

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Claude's API, the company says, was not affected.

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Summary

Claude users who complained about the AI service producing lower-quality responses over the past month weren’t imagining it. Anthropic on Thursday published the results of a company investigation that found three distinct changes in March and April made things worse for customers using Claude Code, the Claude Agent SDK, and Claude Cowork. Claude users complained bitterly about the quality of Claude's output during March and April, and service availability problems only made matters worse. First, on March 4, Anthropic adjusted Claude Code's default reasoning effort level from high to medium.

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