Models · OpenAI
Codex-powered agents for teams
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Today, they're introducing workspace agents in ChatGPT.
Key facts
- Workspace agents will be free until May 6, 2026, with credit-based pricing starting on that date
- A software review agent that triages software requests, enforces policy, routes approvals, and opens IT tickets with clear next steps
- A lead outreach agent that qualifies inbound leads, drafts tailored follow-ups, and updates the CRM
- Workspace agents come with enterprise-grade monitoring and controls, so admins can protect sensitive data while giving teams a safe way to move faster with AI
Summary
Workspace agents are an evolution of GPTs. AI has already helped people work faster on their own, but many of the most important workflows inside an organization depend on shared context, handoffs, and decisions across teams. ChatGPT will guide you step by step to turn it into an agent. Editor’s note: GPTs will remain available while teams test workspace agents with their workflows.