Business · CNBC Technology
Uber Eats introduced a returns capability on Friday that lets customers do it all from the phone
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"A first for the on-demand delivery industry, customers will now be able to send back eligible retail items purchased on Uber Eats and receive an instant refund," the announcement said.
Key facts
- In the last quarter of fiscal 2025, Uber made $4.9 billion in delivery revenue, a 30% increase year over year
- Uber Courier, previously known as Uber Connect, has had an option to return prepaid and sealed packages since 2023
- Refunds are processed when the courier picks up the returned item, which must cost at least $20
- The launch will apply to retailers on Uber Eats, including Best Buy, Dick's Sporting Goods and Petco
Summary
In this article UBER Returning packages is a pain. Uber Eats announced a returns feature on Friday that lets customers do it all from the phone, and a courier will pick up and return the items purchased from retailers on the app for a fee. The launch will apply to retailers on Uber Eats, including Best Buy, Dick's Sporting Goods and Petco . Refunds are processed when the courier picks up the returned item, which must cost at least $20.