Polymarket · Anthropic · Copilot · OpenAI · Gemini · Claude · NPR Technology
AI chatbots are becoming political advisers. Their answers can mislead voters
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About half of American adults reported using AI-powered chatbots and about 42% of users said they use them to search for information, according to a Pew Research Center survey from earlier this year.
Key facts
- Across all questions, 5.1% of chatbot answers carried at least one clear factual error and 10.9% a clear error or misleading claim
- An ongoing study by IFPG is testing how seven major chatbots (Google AI Mode and AI Overviews, Anthropic's Claude, Microsoft Copilot, Google Gemini, OpenAI's ChatGPT and Perplexity) respond
- In data collected in October by the nonprofit Innovating for the Public Good, 13.9% of chatbot answers to voting-logistics questions were outdated or inaccurate
- About half of American adults reported using AI-powered chatbots and about 42% of users said they use them to search for information, according to a Pew Research Center survey from earlier this year
Summary
Voters are increasingly turning to AI chatbots for information ahead of the midterms, yet many of the most popular ones may give misleading information about candidates and polling site opening times, according to researchers. "We've been increasingly seeing the role of AI delivering answers to users in a authoritative, convincing way, but with meaningful errors as a point of concern," said Tim Chambers, a principal at Dewey Square Group, which conducted the research on behalf of Innovating for the Public Good (IFPG), a nonprofit focused on democracy research.
In data collected in October, 13.9% of chatbot answers to voting-logistics questions were outdated or inaccurate.