AI Agent · Amazon · San Francisco · Anthropic · TechCrunch AI
While Amazon blocks AI agents, Walmart ships the welcome mat
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Walmart is embracing agentic commerce with the launch of its own Agent Gateway to manage transactions and other new features aimed at customers using AI agents, the retailer announced on Wednesday.
Key facts
- Now it’s expanding on those efforts with more technology to prepare for a world where AI agents become mainstream, said Walmart president and CEO John Furner, speaking at the Masters of Scale Summit
- The Agent Profiles will be created the first time you use a given agent to shop through the Walmart Agent Gateway, the company notes
- It starts with Walmart’s Agent Gateway, the company’s new MCP server, which is designed to help approved agents connect to Walmart over the model context protocol (MCP)
- Walmart is embracing agentic commerce with the launch of its own Agent Gateway to manage transactions and other new features aimed at customers using AI agents, the retailer announced on Wednesday
Summary
The company’s embrace of AI technology differentiates it from other online businesses, including not only Amazon but also various travel and booking sites, which have responded to the growing consumer adoption of AI agents by locking them out of their websites completely. Now it’s expanding on those efforts with more technology to prepare for a world where AI agents become mainstream, said Walmart president and CEO John Furner, speaking at the Masters of Scale Summit in San Francisco on Wednesday.