AI Agent · Mistral · Fortune Technology
‘Close to zero’: 4 AI chiefs say no companies have truly changed in response to AI—blame ‘politics projects’
Compiled by KHAO Editorial — aggregated from 1 source. See llms.txt for citation guidance.
◌ Single Source
Few large organizations have rebuilt their core operations around artificial intelligence, according to the technology chief of one of the world’s largest consulting firms.
Key facts
- The other panelists were Matthieu Caillat of AXA, Greg Ulrich of Mastercard, and Marjorie Janiewicz of Mistral AI
- Caillat said AXA started with about 400 AI use cases to build enthusiasm, then narrowed its focus
- The number of large enterprises or government processes “that have been really, truly reinvented with AI at the absolute core is close to zero,” Marc Warner, Accenture’s global chief technology
- Warner and three other executives spoke with Fortune AI editor Jeremy Kahn about why many companies report little return from AI despite wide use
Summary
The number of large enterprises or government processes “that have been really, truly reinvented with AI at the absolute core is close to zero,” Marc Warner, Accenture’s global chief technology officer, said during a Fortune Brainstorm AI virtual event. Warner and three other executives spoke with Fortune AI editor Jeremy Kahn about why many companies report little return from AI despite wide use. Warner said most companies have put AI in peripheral work such as marketing, meeting notes, and transcription. Ulrich said the biggest returns come from redesigning whole workflows, not layering AI onto existing ones.