AI Agent · Amazon · CNBC Technology
The 'robot relations' department may become reality in workplace of the future
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Maybe refer the worker to "Robot Relations.
Key facts
- At an experimental San Francisco store operated by AI company Andon Labs, an AI system called Luna was given responsibility for running substantial portions of the business, including hiring
- In a recent review of over 1,000 companies' disclosures on AI governance, data protection, and workforce impacts, which included a review of the eight tech sector "hyperscalers", most were found
- Survey results from the OECD published late last year found that algorithmic management software is being widely adopted across countries, led by the U.S., where 90% of managers say their firms
- AI governance nonprofits say corporations have much more they should consider disclosing as the AI era develops
Summary
When the first employee walks into a company's human resources department to complain about a robot co-worker or overzealous AI scheduling assistant, what exactly is HR supposed to do? The idea may sound like science fiction, but it is an idea emerging in one form or another during discussions about AI's impact on jobs, with the intention of getting ahead of a not-to-far-into-the-future workplace problem. "In the emerging AI-based world, employee concerns no longer will center on fellow workers but on interactions with AI agents, cobots, and large language models," Darrell M. Humans will be interacting with a variety of AI technologies, from assistants to agents and chatbots, and in the physical world (e.g. in a manufacturing space), cobots that may become core partners in work relationships.