Microsoft · Apple · Samsung · The Verge
Microsoft’s head of comms is departing after almost 20 years
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Frank Shaw has been supporting Microsoft’s communications for nearly 30 years.
Key facts
- Frank Shaw has been supporting Microsoft’s communications for nearly 30 years
- Frank Shaw is leaving Microsoft after 17 years as chief communications officer
- The reporter has been covering Microsoft for more than 25 years, and colleagues first encountered Shaw as a naive teenager trying to get into blogging
- He’s well-respected across the public relations industry, and PRWeek recently named him number one on its 2026 list of the most powerful people in the PR industry
Summary
Frank Shaw is leaving Microsoft after 17 years as chief communications officer. Shaw has been at the heart of Microsoft’s communications since 1997, helping the company navigate multiple Windows and Office releases, CEO transitions, the all-important bet on cloud, and huge acquisitions like the $26.2 billion LinkedIn purchase in 2016 and the $69 billion acquisition of Activision Blizzard in 2023. He’s well-respected across the public relations industry, and PRWeek recently named him number one on its 2026 list of the most powerful people in the PR industry. He’s earned a reputation outside of the company as someone who is always willing to argue with critics, correct stories, and defend Microsoft. The reporter has been covering Microsoft for more than 25 years, and colleagues first encountered Shaw as a naive teenager trying to get into blogging.