India · TechCrunch AI
India’s Ringg gets backing from Peak XV as it pushes voice AI past the phone call
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More than 76% of consumers in India prefer talking to businesses over a phone call, according to a recent study from Truecaller.
Key facts
- The company said today it has landed $10 million from Peak XV Partners as an extension of its Series
- Ringg currently has 40 employees, with more than 15 hired in the last three months
- More than 76% of consumers in India prefer talking to businesses over a phone call, according to a recent study from Truecaller
- Voice calls still make up over 70% of Ringg’s business, but the startup has started branching into other channels, including chat and WhatsApp
Summary
The company said today it has landed $10 million from Peak XV Partners as an extension of its Series A. Ringg started life as a text-to-speech startup called DesiVocal, but training its own speech models proved expensive, so the founders moved up the stack, building voice AI agents for enterprises instead. “At the start, they were doing high-volume, low-complexity use cases like outbound calling, lead qualification, loan collection, and more. Ringg still serves some of those simpler use cases, but it has set its sights on more complex workflows: appointment booking for healthcare clinics, abandoned-cart recovery for e-commerce sites, and onboarding/KYC (“know your customer”) checks for fintech apps.