New York · The Guardian Technology
The New York nurses replaced by AI: ‘It should concern every patient who cares about quality of care’
Compiled by KHAO Editorial — aggregated from 1 source + 3 references discovered via search. See llms.txt for citation guidance.
◌ Single Source
M arilyn Shuler has worked as a utilization review nurse for 39 years at Montefiore hospital in the Bronx in New York City, helping to read patient charts and communicate with insurance companies over coverage.
Key facts
- After nearly four decades in her job, Shuler is one of 12 nurses who were laid off Sunday after being replaced with AI-powered software, according to the New York State Nurses Association (NYSNA)
- National Nurses United (NNU), the parent union of NYSNA, has been raising the alarm about the effects AI will have on nurses
- The layoffs at Montefiore come in the wake of a massive nurses strike across several hospitals in New York City in January 2026
- NNU nurses, like the nurses at Montefiore, have been on the frontlines of fighting hospital employers’ efforts to force unregulated and untested AI into patient care settings,” said Jamie Brown
Summary
After nearly four decades in her job, Shuler is one of 12 nurses who were laid off Sunday after being replaced with AI-powered software, according to the New York State Nurses Association (NYSNA), which represents nurses at the hospital. “I’ve always, always taken so much pride in the organization that I’ve worked for all these years, and to be treated this way,” Shuler said. National Nurses United (NNU), the parent union of NYSNA, has been raising the alarm about the effects AI will have on nurses. The union developed an AI bill of rights for patients and nurses, has been pushing for protections and guardrails in contracts and through legislation, and protested against employers using untested AI in patient care settings.