Microsoft · Engadget
Xbox gamer clinches suit against Microsoft to restore account and digital library
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Microsoft also has to pay roughly $400 in damages to the user.
Key facts
- According to the judgement, Microsoft has 15 days to restore access to Ordo_Liberal's account or it will face a penalty of 150 reais, or about $30, a day, until resolved, with a cap of 1,500 reais
- Microsoft also has to pay roughly $400 in damages to the user
- Engadget has reached out to Microsoft for comment and will update this story if they hear back
- Instead of making a new account and creating a digital library from scratch, Ordo_Liberal filed a lawsuit against Microsoft
Summary
A sole Xbox gamer has seemingly won an important judgement against Microsoft, which requires the tech giant to restore the user's suspended Xbox account and accompanying video game library. The saga began three months ago according to Ordo_Liberal, who detailed the situation on Reddit, explaining that Microsoft froze their account after there was "unauthorized access" and said that the "only option they have is to permanently suspend this account to prevent any further use. The gamer explained on Reddit that hiring a public defendant to sue Microsoft came at no cost thanks to Brazil's stance on consumer protection cases.