AI Agent · Intel · Microsoft · Fortune Technology
Fortune run Syndio, a 140-person pay-decision intelligence company serving nearly 400 enterprise customers
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Two years ago, the reporter was using AI the way most executives do: organizing information, drafting emails.
Key facts
- The reporter run Syndio, a 140-person pay-decision intelligence company serving nearly 400 enterprise customers, including half the Fortune 100
- When the reporter was early in their CEO journey at Syndio, a seasoned Microsoft executive named Dean Hachamovitch gave me sage advice
- A senior engineering candidate told me recently that the reporter was the first CEO he’d ever interviewed who was actively building AI agents herself
- So the reporter enrolled in a six-week course for executives taught by Nufar Gaspar, a former Intel executive
Summary
The first thing you learn when you build AI agents yourself (not use them, but build them), is what they still can’t do. The second thing you learn is how few executives know the difference. The reporter run Syndio, a 140-person pay-decision intelligence company serving nearly 400 enterprise customers, including half the Fortune 100. In their early innings with AI, the reporter made all the rookie mistakes. Without context and direction, those agendas became word salads and AI slop. So the reporter enrolled in a six-week course for executives taught by Nufar Gaspar, a former Intel executive.