Microsoft · Donald Trump · Google · CNBC Technology
Microsoft’s new responsible tech lead on how to humanize high-speed AI development
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Fully responsible, trustworthy technology is an almost impossible mandate in a tech landscape that prioritizes speed, but that doesn't mean some companies aren't trying.
Key facts
- The company cut roughly 15,000 jobs in sales, gaming and customer-facing divisions in 2025 and hired new personnel elsewhere with a focus on AI infrastructure
- To do this, Microsoft purchased more than 20 million minutes of multimodal data from Be Their Eyes, a nonprofit accessibility platform that blind and low-vision individuals can use for free to connect
- On the heels of the Trump administration's national AI legislative framework on March 20, in which "winning the AI race" remains paramount, tech developers face tension between the common ethos
- Microsoft launched its Trusted Technology Group in early 2025 and has since consolidated all responsible tech initiatives under its umbrella, including Lay-Flurrie's former directive of accessibility
Summary
On the heels of the Trump administration's national AI legislative framework on March 20, in which "winning the AI race" remains paramount, tech developers face tension between the common ethos of moving fast and breaking things versus strategically implementing responsible tech frameworks from the start. Getting ahead has, in many instances, taken the driver's seat, the cost of which has become clear. For Jenny Lay-Flurrie, who became head of Microsoft's Trusted Technology Group in February and has worked in accessibility for much of her 21 years with the company, the responsible development and deployment of tech is two-fold: "How do they make sure that they build it right? Microsoft launched its Trusted Technology Group in early 2025 and has since consolidated all responsible tech initiatives under its umbrella, including Lay-Flurrie's former directive of accessibility.