Palantir · AI Agent · GitHub · ChatGPT · United Kingdom · AI Safety · The Register
One in seven Brits swapped their GP for ChatGPT, study flags
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Patients are using chatbots for medical advice, while the NHS is still debating where AI belongs.
Key facts
- Convenience was the biggest reason, cited by 46 percent of respondents, closely followed by curiosity at 45 percent
- The report, based on a survey of more than 2,000 adults, suggests that AI systems are quietly becoming Britain's unofficial second-opinion service while regulators are still arguing about what counts
- Professor Graham Lord, executive director at King's Health Partners, warned that responsibility for AI mistakes often lands on clinicians even when they have little control over the systems
- Patients are using chatbots for medical advice, while the NHS is still debating where AI belongs
Summary
Brits are now asking chatbots about mysterious lumps and weird rashes instead of calling their GP, which is probably not the digital healthcare revolution anybody meant to build. A new study from King's College London found that one in seven people in the UK have used AI instead of contacting a doctor or healthcare service, while one in ten said they had turned to chatbots rather than professional mental health support. Convenience was the biggest reason, cited by 46 percent of respondents, closely followed by curiosity at 45 percent. The report, based on a survey of more than 2,000 adults, suggests that AI systems are quietly becoming Britain's unofficial second-opinion service while regulators are still arguing about what counts as "AI-enabled healthcare" in the first place.