OpenAI is launching an optional safety feature for ChatGPT that allows adult users to assign an emergency contact for mental
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Compiled by KHAO Editorial
— aggregated from 9 outlets.
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“Trusted Contact is designed around a simple, expert-validated premise: when someone may be in crisis, connecting with someone they know and trust can make a meaningful difference,” OpenAI said in its announcement.
Key facts
Any adult ChatGPT user can enable it by adding contact details for a fellow adult (18+ globally or 19+ in South Korea) in their ChatGPT account settings
The feature expands existing teenage safety options to anyone over 18
OpenAI says that the notification is “intentionally limited” and will not share chat details or transcripts with the Trusted Contact
This builds on the emergency contact feature that was introduced alongside ChatGPT’s parental controls in September, after a 16-year-old took his own life following months of confiding in ChatGPT
Summary
OpenAI is launching an optional safety feature for ChatGPT that allows adult users to assign an emergency contact for mental health and safety concerns. The Trusted Contact feature is opt-in. ChatGPT will ‘better detect’ mental distress after reports of it feeding people’s delusions. OpenAI says that the notification is “intentionally limited” and will not share chat details or transcripts with the Trusted Contact.