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A close friend of mine, a serial entrepreneur, released a fintech service with an unbeatable value proposition: it was entirely

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Illustration of toast with $ toasted in. [Dom Guzman].

A close friend of mine, a serial entrepreneur, launched a fintech platform with an unbeatable value proposition: it was entirely free for businesses.

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Summary

His company raised a few million in seed, and lifted the curtain, and … crickets. Then the founder decided to do something odd. Today, that startup is worth billions. This highlights a counterintuitive truth in strategy: In real-world markets, free or lower prices don’t always drive demand.

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