The Information · Apple · European Union · Samsung · Wired
A 2021 French law required products to be labeled with repairability scores
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The results were good for phones made by Motorola, which got a B+.
Key facts
- A 2021 French law required products to be labeled with repairability scores, and US PIRG says this is the first report since then that shows which companies are—or are not—making progress
- The latest repairability ratings are from an annual report called “ Failing the Fix ” put out today by the consumer advocacy group US PIRG
- Putting these right incentives in place could push these companies to make innovations that are beneficial,” says Nathan Proctor, senior director of the US PIRG campaign for the right to repair
- To arrive at its own ratings, US PIRG collates the EPREL and France’s repair indexes with other US-specific factors, like whether companies are actively lobbying against the right to repair
Summary
The iPhone is the least fixable phone on the market, according to repairability experts. The latest repairability ratings are from an annual report called “ Failing the Fix ” put out today by the consumer advocacy group US PIRG. The verdict was worse for Samsung phones, which got a D. Scores were better for laptops than smartphones, with Asus at the top with a B+ and Apple on the bottom with its MacBooks at a C–. The authors of the report are hoping that publishing these low scores will encourage manufacturers to do better.